Terms of Service

Last updated September 28, 2026

On September 30, 2026 BakeSync was renamed QratedBake and moved to qratedbake.com. Nothing else in this page changed.

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These terms are an agreement between you and QratedSoul LLC, a New Jersey limited liability company ("QratedSoul", "we", "us" or "our"), which makes QratedBake. They cover the website at qratedbake.com and everything that is part of QratedBake: the production sheets and their emails, the kitchen tablet page, the owner and manager dashboards, the pages on staff phones, sign in, and billing (together, "QratedBake").

By setting up a store, signing in or using QratedBake, you agree to these terms and to our Privacy Policy. If you use QratedBake for a business, you agree for that business and confirm that you are allowed to do so; "you" then means that business as well. If you do not agree, please do not use QratedBake.

1. What QratedBake does

QratedBake reads your store's sales, menu and stock from your point of sale system and, together with outside information such as the weather, recommends how much of each item to make. It delivers a production sheet by email and on a tablet page, and gives your team pages to check items off, count what is left at close, take display and uniform photos, and sign in. What each plan includes is shown on qratedbake.com and on your dashboard.

2. Recommendations, not guarantees

Forecasts are estimates. QratedBake cannot know everything that affects your day, and your actual sales, waste, sellouts and profit will differ from any recommendation. Some features use artificial intelligence, such as the uniform photo check; AI can be wrong, so treat its results as suggestions too. You and your staff decide what to make, order, price and sell. You remain responsible for your business, including food safety, allergen information, labeling, staffing and following the laws that apply to you. We do not promise any particular result, such as lower waste, fewer sellouts or higher sales.

3. Your store, your links and your team

• Give accurate information when you set up your store and keep it up to date.
• Your tablet page and dashboard are reached through private links, and people sign in with email codes and PINs. Treat links, codes and PINs like keys. You are responsible for what happens under them and for who you share them with. If you think someone has access who should not, email us and we will issue new links.
• You add your staff and choose their roles. You confirm that you may give us their information, and, where you use display or uniform photos, that you have told your staff and obtained any consent the law in your area requires.

4. Your point of sale connection

To connect your point of sale (today, Toast) you give us API credentials for your restaurant. You confirm that you are allowed to share them and to let QratedBake read your data with them. We use them only to run QratedBake for your store. You can revoke them in Toast at any time; QratedBake then can no longer build your sheet. Toast is a separate company whose own terms cover your Toast account, and we are not responsible for its service, outages, data or changes. If Toast changes or ends the access QratedBake relies on, we may need to change how your store connects, or pause parts of QratedBake until a new connection works; we will tell you as early as we can.

5. Plans, trial and billing

• Prices are per store, per month, as shown on qratedbake.com, plus any taxes that apply.
• A new store may start with a free trial (30 days unless an offer says otherwise). A card is needed to start. Unless you cancel before the trial ends, your subscription begins when the trial ends and renews every month until you cancel.
• Payments are handled by Stripe. We never see or store your full card number.
• You can update your card, change your plan or cancel from the billing page of your dashboard. Cancelling takes effect at the end of the billing period you have paid for, and you keep access until then.
• Fees are not refundable, except where the law requires it or we agree to it in writing.
• If a payment fails and is not fixed, we may pause your store's sheets until it is.
• We may change prices with at least 30 days' notice by email. A new price applies from your first billing period after the notice ends.
• Promotion codes follow the terms that come with them and have no cash value.

6. Your data

Your store's data (sales, menu, item costs, waste and close counts, checklists, photos, your staff list and the like) belongs to you. You give us permission to store, copy, process, back up and display it to run, support, secure and improve QratedBake for you. We may also use information from all stores in combined, de-identified form, where no store and no person can be identified, to improve our forecasts and QratedBake. We never sell your data, and we never show one store's data to another store. You may use the sheets and reports QratedBake makes for you in your own business. How we handle personal information is described in our Privacy Policy. You can ask us for a copy of your store's data at any time.

7. Fair use, and no copying

Please do not:

• use QratedBake to break the law or anyone's rights;
• try to reach another store's data, our servers, or any link, account or page that was not given to you;
• interfere with, overload or probe QratedBake, or get around its security;
• copy, resell, rent or share QratedBake, or let anyone outside your business use it;
• use QratedBake, its pages, sheets or recommendations to build, train or improve a competing product or service, or help anyone else do so;
• take QratedBake's software apart, or try to work out how it makes its recommendations, except where the law allows it;
• collect data from QratedBake with automated tools, other than the emails and downloads we provide;
• upload unlawful content, or photos of people who have not been told they are being taken.

We may suspend access that puts QratedBake, other stores or people at risk.

8. Confidential information

How QratedBake works, including its methods, its pages that are not public, and any prices or plans we offer only to you, is our confidential information. Keep it confidential, and use it only to use QratedBake for your stores. Your store's data is your confidential information, and we protect it as section 6 and our Privacy Policy describe. Neither duty covers information that is already public, or that someone learns lawfully without breaking these terms.

9. Support

Email customerservice@qratedbake.com. You get an automatic receipt right away, and we aim to reply within 24 hours. When a problem affects your sheet, we tell you as soon as we know. Our help page answers common questions.

10. Our service, and changes to it

We work to keep QratedBake available and each sheet on time. QratedBake depends on the internet, email and outside services such as your point of sale and weather providers, so it may sometimes be late, wrong or unavailable. We improve QratedBake over time and may add, change or remove features, and a new feature may reach some stores before others. If we remove a main feature of the plan you pay for, we will tell you in advance.

We may update these terms. When a change is significant, we will tell you by email or on your dashboard at least 30 days before it takes effect. If you keep using QratedBake after that, the new terms apply; if you do not agree, you can cancel before they take effect.

11. Ending

You can cancel at any time (section 5). We may suspend or end your access if you break these terms, do not pay, or if the law requires it, and we will tell you why when we can. We may also stop offering QratedBake, with at least 60 days' notice and a refund of any fees paid for time after it stops. When your account ends, you can ask us for a copy of your store's data, and you can ask us to delete it (see our Privacy Policy). Sections 2, 6, 7, 8, 12, 13, 14, 15, 16 and 17 continue after your account ends.

12. Our property

QratedBake, including its software, forecasting methods, pages, name and logo, belongs to QratedSoul LLC. While your subscription is active, we give you a limited, non exclusive, non transferable right to use QratedBake for your own stores under these terms. If you send us ideas or feedback, we may use them freely.

13. Disclaimer

QratedBake is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non infringement, and any warranty that QratedBake will be uninterrupted, error free or accurate.

14. Limit of liability

To the fullest extent the law allows, QratedSoul LLC is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales, goodwill, inventory, food or data, even if told they were possible. Our total liability for all claims relating to QratedBake is limited to the amount you paid us for QratedBake in the 12 months before the event that gave rise to the claim.

Some places do not allow some of these limits, so some of them may not apply to you.

15. Claims by others

You will defend and hold QratedSoul LLC harmless from claims by third parties, including your staff and customers, that arise from your use of QratedBake, your data or your breach of these terms, except to the extent a claim is caused by us.

16. New Jersey law and disputes

These terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws rules. Before either of us files a claim, we both agree to try to settle the dispute by email for 30 days. Any dispute that is not settled is decided only in the state or federal courts located in New Jersey, and we both agree to their jurisdiction.

17. The rest

These terms, the Privacy Policy and the terms of any offer you accept are the whole agreement between us about QratedBake. If a part of these terms cannot be enforced, the rest still applies. Not enforcing a part right away does not give up our right to do so later. You may not transfer these terms without our written consent; we may transfer them to a company that takes over QratedBake. We send notices to the owner email address on your store; you can send notices to customerservice@qratedbake.com. Neither of us is responsible for delays caused by events outside reasonable control.

Contact

QratedSoul LLC, New Jersey
Email: customerservice@qratedbake.com